20423 Jobs in Tamil Nadu - Page 19

Job description Grade: E1 The Opportunity Capgemini is a global major in value-added Digital Supply Chain services for its clients. This is also a key focus area of organization growth. You will be part of Practice team that plays a critical role in pre-sales and delivery transformation through assessments, solution shaping and transformation projects for large multi-year supply chain services engagements. Pre-sales: Provide direction and oversight for opportunity assessments, ownership to develop pitch collaterals and detailed solution proposals and presenting to internal and external executives/stakeholders. Delivery: Provide leadership, ownership and accountability to drive transformation initiatives and execute high-criticality transformational projects. Innovation: Provide thought leadership to build assets and knowledge capital. Key Skills: Functional: Mastery in supply chain planning areas like demand planning, supply planning, sales and operations planning, inventory planning, logistics planning. In-depth knowledge and hands-on experience of business processes in these areas is a must. Analytical: Ability to analyze supply chain operational data, high-level company financial to identify opportunities, develop insights and prepare business case. Technical: User knowledge of any one ERP and best of breed supply chain planning systems like SAP, Oracle, Kinaxis, Llama soft, E2Open, Anaplan, JDA etc. Good knowledge of MS Excel and preparing PowerPoint presentations. Advanced knowledge would be a plus. Strong business acumen and execution experience in supply chain process and systems Strong decision making, problem solving, communication and presentation skills Very good judgement skills and ability to solve unstructured problems with assumptions. Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies. Ability to drive transformational change in the clients organization by liaising with stakeholders at different levels Ability to roll sleeves Our Ideal Candidate 12-15 years of experience in supply chain consulting or operations role with proven experience in leading transformation initiatives Experience in FMCG/CPG/ Retail/ Manufacturing industry. Multinational exposure is preferred Bachelors Degree in Engineering (Tier-1 Engineering Colleges preferred) MBA Operations/Supply Chain/Logistics /Engineering (preferred) Any relevant supply chain specific certifications like APICS (desirable) .

Job description Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. Job Description - Grade Specific Role Overview Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the Business Maintains a proactive working attitude towards the Client Has basic knowledge of the Stakeholder community within the work perimeter Understands the P2P processHas basic knowledge about cross functional work Builds knowledge experience in a number of domains of expertise Contributes to a positive and collaborative team cultureIdentifies, reports and participates in process improvements implementation General Responsibilities Accountabilities Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets Demonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeter Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion Continually strives to simplify, standardize and improve processes subject to approval of the senior professional Continually seeks out ways to improve Client satisfaction Helps the team to achieve common goalsIs supportive of knowledge and best practice sharing Acts to overall procurement policies and processes

Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries Troubleshoot customer issues related to internet - troubleshooting, Password reset/session reset/renaming profile Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself) Clarify customer requirements Probe for and confirm understanding of requirements or problem

Job description Tech Lead 8+ years of embedded, routing device development At least 2 years as a tech lead At least 1 year experience with openWRT based router / embedded device development (Or Experience with RDK B) Strong skills in UCI / netifd / ubus / opkg /uboot / Build System preferred Expertise in IP Routing, NAT, Firewall, PON / DSL, IPSec, uboot, Wifi

Job Description Exp:5-10 Years: Job Description: Should have design knowledge for L3/datacom features Good understanding of datacom protocol standards Very strong in C programming Working knowledge on protocol ISIS, BGP, BFD, MPLS Working experience on Linux Kernel Forwarding Project working experience on Netconf Contribution to design and review process

We are seeking a proactive and customer-focused Relationship Manager to drive quality business sourcing, maintain strong persistency, and ensure exceptional customer service. The ideal candidate will build long-term relationships with clients, support sales efforts, and consistently deliver on performance goals while adhering to company policies. This role requires a dedicated team player who is meticulous with reporting and committed to client satisfaction. Roles and Responsibilities Timely attend to all service appointments and ensure high-quality business is sourced consistently. Maintain persistency rates as per business targets. Accurately and timely update the status of all appointments and activities within the system. Cultivate and nurture long-term relationships with customers, acting as their trusted relationship manager. Support Sales Professionals (SPs) in conducting thorough needs analyses for clients and converting sales opportunities. Consistently deliver on all parameters outlined in the individual Goal Sheet. Adhere strictly to all company policies and procedures, providing needs-based selling support to customers. Act as a collaborative team player, diligently reporting the number of applications logged for the business every day to the reporting manager. Ensure a high level of persistency and provide outstanding customer service to all clients. Mandatory Qualifications Proven experience in a relationship management or customer service role, preferably within the financial services or insurance industry. Demonstrated ability to source quality business and maintain persistency. Strong communication and interpersonal skills, with a focus on building rapport and trust with clients. Excellent organizational skills and attention to detail for accurate system updates and reporting. Ability to work effectively as an individual contributor and a team player. Goal-oriented with a track record of consistently meeting or exceeding targets. High level of integrity and adherence to company policies. Preferred Qualifications Experience in the insurance sector, particularly with life insurance products. Bachelor's degree in Business, Finance, or a related field. Experience supporting sales teams and performing needs analysis.

No of resources required2 Resource Type (Dev / Test)Development Skill Set Primary skills : Java, J2EE, REST web-services, ORM/JPA, PL/SQL, HTML, Javascript, Springboot, microservices, jquery, angular/react/knockout. Good to have :basics of Kubernetes. Working knowledge of any application server and database server mandatory. Should be a hands-on developer. Should be comfortable with using IDEs like Eclipse, SQL client like SQL Developer, GITLAB, code repositories like the SVN,GIT and handling deployments and problems on a J2EE server like Web logic. Detailed Job Description. There is a need of full stack developers across VAM, LM and CM to deliver mandatory tech related items and customer commitments. Required Experience 6-10 years Location: Mumbai/Bangalore/Pune Panel - Round 1Pankaj/Swapnil Panel - Round 2 Himanshu Chawla Resource used for activity Cash Management services Development

Job description A techno functional role requires the associate work closely with the stakeholders and act as SME for all the needs of adobe analytics and lead the team of developers Key Responsibilities and Duties Meet with all appropriate stakeholders to understand their needs and provide consultation on ways digital data can assist in achieving their goals Design and build solution in line with stakeholder and business needs Provide data to stakeholders as needed to support efforts Gather analytics requirements and provide the analytics solutions Support the product engineering and business stakeholders with the data and insights Work closely with the product marketing and data teams to implement best practices and support the data science teams with the data in building the data models Work closely with the analytics development team and help them understand the requirements and designing the solutions Daily interactions with the development team on the progress and help the team on the technicalfunctional challenges Audit stakeholder outputs to ensure accuracy and timely delivery Serve as a primary point of contact for Adobe related needs Qualifications /Requirements 8 years of experience in adobe analytics development and reporting Deep understanding of the web analytics concepts and architecture Experience working with Customer Journey Analytics is a plus Knowledge on the GCP concepts SQL knowledge Experience working in a client facing role

Job description Job Description for SAP S4HANA Central Finance Support Lead Senior SAP Consultant having total 10 to 12 years of SAP experience out of which at least 5 to 6 years of Central Finance implementation and support experience should be well versed with traditional FICO Modules along with S4 Hana experience and worked in at least 2 full life cycle implementations and 2 support projects as an Senior consultant for Central Finance Projects Roles and Responsibility Any SAP S4H 1503161017091809 etc implementation or conversion project experience with Simplified exposure to connected modules like SD MM and LE will be given a preference Candidate should have experience of 1012 years in SAP SAP HANA with minimum 2 Implementation and 2 support projects in SAP HANA Preferably Central Finance enterprise and mixed scenarios with stronger role play Candidate should be having strong exposure to Account Based COPA in S4 HANA EndtoEnd Implementation as SAP C4 Consultant on S4 HANA Simple Logistics including FIORI interface and customization Should able to prepare Architecture and map the current process from source SAP ERPs to S4H Experience in Upgrade custom program to enable to S4 HANA and Enhance the SAP standard table with customized fields Experience in Simple Finance and ControllingS4 HANA technologies and able to strategize on HANA migration and Suite on HANA and ERP migration strategies Candidates with good experience in SLT landscape transformation by fresh implementation of S4 HANA andor Migration to S4 HANA and skills in Activation methodology Along with SLT candidate should have exposure to RTR Real Time Exposure of date from source to Central Finance Experience with Data Migration from SAP ECC Master transactional Table to SAP HANA cutover activity Candidate should be strong enough to assess IDOCs processing from source to Target system especially for DEBMAS CREMAS Projects etc HANA Experience to cover Master data BP roles master data in Enterprise management Parallel Accounting and Parallel ledger in HANA for different Accounting principles Integration of Legal and Management Reporting with exposure to Fiori Apps and related configuration Central Finance Delta change Knowledge on Business partner accounts for Customers and Suppliers with BP role and BP grouping Integration with Logistics Sales and Distribution and Production planning Table changes New user Exp in Fiori simplification in master data procure to pay cycle Order to Cash and inventory simplification with S4 Hana SAP S4 HANA Certification is preferredPrimary Secondary Skillset SAP Functional configuration expertise in General Ledger FI GL Controlling CO Accounts ReceivableAR Accounts PayableAP Asset Accounting AA Project Systems PS Profitability Analysis PA New GL Experience integrating SAP ECC S4 HANA Simple Finance application with other application or interface middleware Ability to interact with Business Users and understand their requirements if interaction is required Qualifications External Soft skills Excellent Communication Presentation Skills written and verbal Quick adaptation to complex and sometimes highly political client environments Strategic thinking and set vision Proven track record in successful team work being part of global multinational projects Multicultural awareness open minded to working in diverse business environments Able to constructively work under stress and pressure when faced with high workloads and deadlines Demonstrates Leadership skills Team Management Collaborative working style Able to set KPI target and goals to achieve overall organization goals

Job description Should have strong knowledge about Java 11 and above Should have experience in Spring 25x Spring Boot Restful Webservices Extensive SQL NoSQL Database knowledge is required As Couchbase Community version 6 is used so basic knowledge in it will be required Should know usage of Azure Repos pipelines Boards Experience in Build tools and version control as YML Git Maven Good in documenting the changes done Experience to work in agile project Good in communication and able to articulate technical points in understandable way to stakeholders

Overall, 4 to 12 years Experience in Oracle FLEXCUBE core banking implementations projects Oracle FLEXCUBE core banking domain knowledge on FCUBS 14,5 version & Above Technical Knowledge on standalone OBCL, OBPM, OBTR, OBTF, FCUBS-Core & ELCM Migration of flexcube from Lower version to higher. Oracle DB, Oracle SQL, PL/SQL, Java, JavaScript, XML, basic Unix shell scripting Microservices a& API Experience in Core Banking Solution design of analytical data model for/using Oracle FLEXCUBE Experience in microservice based products like OBLO, OBTFPM, OBCFPM and external rest service development. Complete architecture knowledge of version 14.5+ Proficiency in core JAVA, Spring Boot and PL/SQL. Should be aware of installations, Interfaces like ATM, Queues and APIs FCUBS AND OBMA customizations is add on advantage. Knowledge on Oracle Banking extensibility (OBX) Proficiency in ELCM and Relevant Modules Lead the design and development of the Data Warehouse system Data Modeler who can prepare Entity-Relationship diagrams In-depth knowledge of Oracle FLEXCUBE backend data model/table knowledge Hands-on experience in RDBMS and Data warehouse (e.g.: Oracle, MS SQL) Have good hands-on experience of SQL and PL/SQL At least 2 core banking implementation experiences related to Data warehouse 5+ years of DWH Architecting / Data modeller experience Good analytical skills and presentation skills Ability to communicate (both verbal and written) issues in a clear and timely manner to build trusting partnership a wide variety of audiences and stakeholders. Self-motivated, highly focused, detail oriented as well as a team player with high energy levels and the desire to learn and progress within the company. Knowledge of EMS, Flexml, STP, Debug Capture process Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client. Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc. Technical Skills Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting Microservices a& API Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Good Problem-Solving skills Perform proper handover/knowledge transfer at end of each assignment. Oracle Database PL/SQL Developer Certified Professional Oracle Database SQL Certified Associate

Overall, 4 to 12 years Experience in Oracle FLEXCUBE core banking implementations projects Oracle FLEXCUBE core banking domain knowledge on FCUBS 14,5 version & Above Technical Knowledge on standalone OBCL, OBPM, OBTR, OBTF, FCUBS-Core & ELCM Migration of flexcube from Lower version to higher. Oracle DB, Oracle SQL, PL/SQL, Java, JavaScript, XML, basic Unix shell scripting Microservices a& API Experience in Core Banking Solution design of analytical data model for/using Oracle FLEXCUBE Experience in microservice based products like OBLO, OBTFPM, OBCFPM and external rest service development. Complete architecture knowledge of version 14.5+ Proficiency in core JAVA, Spring Boot and PL/SQL. Should be aware of installations, Interfaces like ATM, Queues and APIs FCUBS AND OBMA customizations is add on advantage. Knowledge on Oracle Banking extensibility (OBX) Proficiency in ELCM and Relevant Modules Lead the design and development of the Data Warehouse system Data Modeler who can prepare Entity-Relationship diagrams In-depth knowledge of Oracle FLEXCUBE backend data model/table knowledge Hands-on experience in RDBMS and Data warehouse (e.g.: Oracle, MS SQL) Have good hands-on experience of SQL and PL/SQL At least 2 core banking implementation experiences related to Data warehouse 5+ years of DWH Architecting / Data modeller experience Good analytical skills and presentation skills Ability to communicate (both verbal and written) issues in a clear and timely manner to build trusting partnership a wide variety of audiences and stakeholders. Self-motivated, highly focused, detail oriented as well as a team player with high energy levels and the desire to learn and progress within the company. Knowledge of EMS, Flexml, STP, Debug Capture process Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client. Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc. Technical Skills Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting Microservices a& API Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Good Problem-Solving skills Perform proper handover/knowledge transfer at end of each assignment. Oracle Database PL/SQL Developer Certified Professional Oracle Database SQL Certified Associate

Functional Oracle Transportation Management OTM 6+ years Logistics business preferably Automotive At least one full cycle OTM cloud implementation experience One Multiple OTM upgrade experience Scrum Scaled Agile methodology Knowledge of external distancerate engine connection with OTM Knowledge of integrating OTM with platforms like INTRAA TRANSPOREON Knowledge of integrating OTM with SAP or other ERP system Cloud migration GTM knowledge Implementation experience Team player Analytic mindset Complete proficiency in English Communication Presentation skills Conduct participate in business requirement gathering workshop Convey technical requirements to Technical consultant Create Solution Design documents Unit testUAT Define Test Support Train Key Users Understand the Business requirements and translate them into solutions supporting the Volvo processes Configuration in OTM Mandatory Skills : Oracle SaaS Global Trade Compliance, Oracle SaaS Transportation Management

Functional Oracle Transportation Management OTM 6+ years Logistics business preferably Automotive At least one full cycle OTM cloud implementation experience One Multiple OTM upgrade experience Scrum Scaled Agile methodology Knowledge of external distancerate engine connection with OTM Knowledge of integrating OTM with platforms like INTRAA TRANSPOREON Knowledge of integrating OTM with SAP or other ERP system Cloud migration GTM knowledge Implementation experience Team player Analytic mindset Complete proficiency in English Communication Presentation skills Conduct participate in business requirement gathering workshop Convey technical requirements to Technical consultant Create Solution Design documents Unit testUAT Define Test Support Train Key Users Understand the Business requirements and translate them into solutions supporting the Volvo processes Configuration in OTM Mandatory Skills : Oracle SaaS Global Trade Compliance, Oracle SaaS Transportation Management

Job description DevOps Lead The successful candidate will have the opportunity to work as a DevOps Lead on client facing projects with a focus on infrastructure design configuration management and automation Three to five years experience as a DevOps Lead Overall 10 years experience in the IT industry A deep understanding of DevOps tools processes and best practices Expert knowledge of configuration management orchestration containerization deployment automation Experience working with application developers project managers and other stakeholders in a fast paced high availability environment where the focus is on application performance availability and customer satisfaction Motivated self starter who continuously engages and collaborates with others to reach the collective end goal Excellent leadership and decision making skills Strong English verbal and written communication skills Key Responsibilities Define the configuration of hosting environments based on requirements provided by Dev Architecture and Infrastructure teams Prepare technical specifications for DevOps solutions and conduct design walkthroughs with Architecture and Project Teams Ability to adopt Infra as a Code IaC methodology while provisioning infrastructure on premises or cloud Responsible for operationalization of new automated platforms including runbook documentation and capacity management Implement effective logging monitoring and ing solutions Automate service restarts and other maintenance and support tasks as part of project implementations Define upgrade strategies and maintaining currency of DevOps and Cloud tools and services Maintain up to date knowledge of core DevOps and related technologies Provide rotating on call L3 support for business critical applications and systems as well as project implementation support Participate in annual disaster recovery DR planning and testing Advanced proficiency with operation and support of enterprise grade Linux based virtual servers Demonstrate ability to perform complex troubleshooting in Cloud environments Good experience in managing and troubleshooting cloud based container orchestration platforms Familiarity with modern web application architecture technologies including AngularJS and Spring Boot Experience with Microservices based applications including providing support troubleshooting issues in API Gateways mTLS API Security Frameworks like JWT OAuth etc Solid conceptual understanding of infrastructure and technology stack for achieving HA and DR ready implementations Advanced understanding of core TCP IP v4 network concepts to provide in segregated network environment intranet DMZ extranets This would include understanding of DNS routing load balancing firewall ACLs etc Ability to work with internal external parties to conduct respond remediate for application infrastructure vulnerability assessments VAs processes Relevant Tools Technologies Configuration Management Ansible CloudFormation Continuous Integration Jenkins Artifact Repository Nexus Orchestration AWS ECS EKS Fargate OpenShift Kubernetes Containerization Docker Podman Buildah Scripting Python YAML Groovy PowerShell API Management Spring Cloud Gateway AWS API Gateway Service Mesh Web Apache HTTPd AngularJS Spring Frameworks Apache Tomcat JBossEAP Network F5 BIG IP LTM APM Monitoring Dynatrace rsyslogd Site24x7 Cloud Virtualization AWS VMware Security CAST SonarQube Qualys Sentinel Other Tools RHEL Git

Roles and Responsibilities Sales of AMC (Annual Maintenance Contracts) for IT products such as server, storage, networking, laptop, desktop, printer. Ensure renewal of existing contracts. Work with internal marketing team to conduct ad campaigns and other activities to generate leads. Engage with private sector and government customers to generate leads. Build a sales funnel of new and existing customers. Prepare and submit quotations for AMC. Achieve sales targets through sales of AMC. Build long term relationships with customers for repeat business. Desired Candidate Profile Sound knowledge of services business. Graduate/ Post Graduate. Reasonably good communication and presentation skills. Extremely confident, self-driven and go-getter.

Roles and Responsibilities Sales of AMC (Annual Maintenance Contracts) for IT products such as server, storage, networking, laptop, desktop, printer. Ensure renewal of existing contracts. Work with internal marketing team to conduct ad campaigns and other activities to generate leads. Engage with private sector and government customers to generate leads. Build a sales funnel of new and existing customers. Prepare and submit quotations for AMC. Achieve sales targets through sales of AMC. Build long term relationships with customers for repeat business. Desired Candidate Profile Sound knowledge of services business. Graduate/ Post Graduate. Reasonably good communication and presentation skills. Extremely confident, self-driven and go-getter.

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings

Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. About the role As a Relationship Manager (Phone Banking), you will have the opportunity to engage with all customers of the Bank and provide every assistance required to ease their financial journeys and service their banking and investment needs as part of Customer 360-degree banking. On a day-to-day basis, you will be responsible for resolving customer queries over the phone, providing relevant product and service information, and cross-selling various banking products to our existing customers over the phone, all while providing excellent service. To do so, it is imperative to develop a thorough understanding of the customer's profile, demographics, banking behavior, and portfolio. Hence, this role will also require a flair for identifying sales opportunities and driving revenue while keeping NPS at the core of your engagement and following the Bank's philosophy of Fair Customer, Fair to Bank. Key Responsibilities Query Resolution: Handling and resolving customer complaints over the phone channel. Customised Solution Offering: Providing customers with relevant products and services to help meet their needs. Behold our values: While servicing customers, keep the philosophy of Fair to Customer and Fair to Bank at the core. Providing 360-degree banking: Offer products based on customer needs while collaborating with other teams in the bank to understand suitable product offerings. Adherence to compliance: Be compliant with information security norms and quality process norms. Key Qualifications & Skills Educational Qualification: Graduates or Engineers in any discipline. Communication skills: Good oral and written communication skills. Customer service: Delivering impeccable customer service in all engagements. Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required. Be Proactive: Ability to address customer concerns by providing a viable solution. Few Success Factors Good Communication Skills Deep understanding of customer needs Open to work in rotational shifts Strong execution skills Takes initiatives in the face of adversity

Location: Tamil Nadu Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers asOne Bank, One Team. To achieve this, employees at ICICI Bank are expected to berole and location-fungiblewith the understanding thatBankingis anessential service. About the role A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should have an inclination to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Key Responsibilities: Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements. Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree banking: Offer products based on customer needs in collaborationwith other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer Customized solutions: As perbranch guidelines.Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch Behold the values: Offer products that are fair to our customers and fair to the Bank Key Qualification & Skills: Educational Qualification: MBA orGraduates with 1-10 years of experience in the area of relationship management, Business development or allied roles. Communication: Good oral and written communication skills Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required. Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships

Location: Tamil Nadu Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers asOne Bank, One Team. To achieve this, employees at ICICI Bank are expected to berole and location-fungiblewith the understanding thatBankingis anessential service. About the role A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should have an inclination to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Key Responsibilities: Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements. Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree banking: Offer products based on customer needs in collaborationwith other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer Customized solutions: As perbranch guidelines.Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch Behold the values: Offer products that are fair to our customers and fair to the Bank Key Qualification & Skills: Educational Qualification: MBA orGraduates with 1-10 years of experience in the area of relationship management, Business development or allied roles. Communication: Good oral and written communication skills Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required. Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships

Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. About the role As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and also coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Key Responsibilities: 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products. Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality. Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank. New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment. Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer. Behold our values: Offer products that are fair to our customers and fair to the bank. Key Qualifications & Skills: Educational Qualification: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs. Customer service: Complete understanding of the key customer service parameters during call engagements. Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Communication skills: Good oral and written communication skills. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships.

Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. About the role As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and also coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Key Responsibilities: 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products. Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality. Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank. New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment. Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer. Behold our values: Offer products that are fair to our customers and fair to the bank. Key Qualifications & Skills: Educational Qualification: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs. Customer service: Complete understanding of the key customer service parameters during call engagements. Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Communication skills: Good oral and written communication skills. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships.